For today's overworked, time-strapped IT employees, bots are more than simply apps that perform automated tasks, like delivering weather reports or taking pizza orders. Rather, they're a respite from endless help-desk calls, constant software updates and tedious server maintenance jobs.
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(Insider Story)from Computerworld http://www.computerworld.com/article/3126438/emerging-technology/get-ready-for-the-bot-revolution.html#tk.rss_all
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