CRM has emerged as the number one UK IT spending priority for 2017, in terms of packaged business applications. Beyond packaged, the top three software initiatives were business process automation, data quality and governance
from ComputerWeekly: All Computer Weekly Content http://www.computerweekly.com/news/450409860/2017-UK-IT-budgets-show-increased-CRM-and-business-automation-foci
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