Among the new features that Microsoft rolled out with last month's Anniversary Update to Windows 10 is an app called Quick Assist -- a remote-access tool that is especially designed to work with Windows 10 systems. As you likely know, remote-access applications allow two computers to connect over the internet so that a person at one of them can remotely control the other. In this way, the person controlling the computer remotely can diagnose or fix a problem with it -- for example, by running an anti-malware program or uninstalling a troublesome hardware driver.
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(Insider Story)from Computerworld http://www.computerworld.com/article/3124640/microsoft-windows/support-family-and-friends-with-windows-10-s-new-quick-assist-app.html#tk.rss_all
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